Return Policy

This policy only applies to the the ilFornino Wood Fired Pizza Ovens:
Returns are accepted if the oven has not been used.
  1. Customer must email us for an RA number and must include the reason for the return. Without an RA number No refund will be issued. All shipments will be refused.
  2. Returns are accepted within 7 days of the receipt of goods or 14 days from purchase date.
  3. We do not accept returns on the ilFornino Wood Fired Pizza Ovens if the oven has been used due to sanitary purposes. Please note that all products will be inspected upon return.
  4. Returns on these product will only be accepted if packed in the original packaging and shipped  back to us in the manner they were received.
  5. Customer is responsible for damages in transit thus insurance is highly recommended.
  6. Customer is responsible for return shipping charges.
  7. All parts and accessories must accompany the oven. ilFornino Wood Fired Pizza Ovens must be in a re-salable condition. We reserve the right to refuse the refund if any signs of use or damage are apparent.
  8. A 20% re-stocking fee applies to all returns.