This policy only applies to the the ilFornino Wood Fired Pizza Ovens:
Returns are accepted if the oven has not been used.
- Customer must email us for an RA number and must include the reason for the return. Without an RA number No refund will be issued. All shipments will be refused.
- Returns are accepted within 7 days of the receipt of goods or 14 days from purchase date.
- We do not accept returns on the ilFornino Wood Fired Pizza Ovens if the oven has been used due to sanitary purposes. Please note that all products will be inspected upon return.
- Returns on these product will only be accepted if packed in the original packaging and shipped back to us in the manner they were received.
- Customer is responsible for damages in transit thus insurance is highly recommended.
- Customer is responsible for return shipping charges.
- All parts and accessories must accompany the oven. ilFornino Wood Fired Pizza Ovens must be in a re-salable condition. We reserve the right to refuse the refund if any signs of use or damage are apparent.
- A 20% re-stocking fee applies to all returns.